Job Vacancy 1 Telecommunications Coordinator B CAPITAL AREA COUNCIL OF GOVERNMENTS

Job title: 1 Telecommunications Coordinator B


Job description: The 9-1-1 Telecommunications Coordinator-B serves as a primary 24-hour point of contact for more than 30 Emergency Communications Centers in the ten-county region. The position coordinates all telecommunications network maintenance and installation conducted by commercial carriers and contract vendors. Work involves planning, analyzing wireline and wireless telecom emergency services, resolving problems, validating 9-1-1 database and call routing. Read the full job description.

Education: A bachelor’s degree from an accredited college or university is required with major course work in business management, computer or management information systems or a related field is preferred.

Experience: Minimum of three (3) years’ experience in operating 9-1-1 systems is required. Direct experience working with 9-1-1 customer presence equipment (CPE), database administration, Internet Protocol (IP) based networking, wireless or VoIP services is required.

Preferred: Experience in information systems architecture, electronics or telecommunications installation and maintenance work. Understanding of Next Generation 9-1-1 implementation and structure along with the operational use of 9-1-1 customer premise equipment (CPE) solutions. Knowledge and understanding of ECATS management information systems. Previous or current Texas Commission on Law Enforcement Telecommunicator License. Education and experience may be substituted for one another.

Requirements: Pass and maintain CJIS background clearance.

Salary Range: $52,000 to $68,000

Closing Date: May 20, 2022 or until filled.

To apply, please download the application. Submit a complete and signed CAPCOG application to the attention of Lauren Matthews to [email protected], by mail, or by fax. CAPCOG will not consider resumes without completed applications.

Expected salary: $52000 – 68000 per year

Location: Austin, TX

Job date: Thu, 19 May 2022 07:58:50 GMT

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