Job Vacancy Client Service Data & Access Professional, Officer State Street

Job title: Client Service Data & Access Professional, Officer

Company: State Street

Job description: Who we are looking for

This position will act as a key contributor to the North American Asset Owner Client Service Excellence team, with a focus on client and 3rd party data and access management across multiple applications. In this role, you will be part of the North American AO Client Service team, within State Street Global Services.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Client Service Data & Access Professional, Officer you will

Centralize and maintain support and documentation for 3rd party designees

Establish training, enhancement and capabilities campaigns

Initiate data requests

Create standard operating procedures (SOP’s) for all processes

Help to establish and maintain a control framework with Consultant Relations & Product

Work in close partnership with application subject matter experts, Consultant Relations, Product, Client Service teams located in multiple states and across US and Canada, Delivery Partners and other divisions as applicable

Advise other areas of the bank interested in rolling out a similar support structure

This role could also be asked to perform adhoc project activities as needed

What we value

These skills will help you succeed in this role

Proven track record of managing large, critical sets of data

Past system or data management enhancement projects a plus, but not required

Strong process improvement and problem solving mindset

Capable of thinking strategically and analytically

Acts with a high level of responsiveness

Ability to work collaboratively across multiple business groups and levels of the organization but also able to act independently

Strong Excel, and written/oral communication skills

Strong organizational skills, attention to detail and ability to multi-task

Self-motivated, strong work ethic

Agile and adaptable to change

Ability to quickly and effectively absorb new concepts and business knowledge

Education & Preferred Qualifications

Bachelor’s degree required

Minimum 3+ years’ experience preferred

Additional requirements

Opportunity for this role to be hybrid (working from home and in the office)

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at

COVID-19 Protocols: Complying with State Street’s COVID-19 protocols is a condition of employment. Those requirements may vary depending on circumstances and legal requirements, and may include, without limitation, a requirement to be vaccinated (or have an accommodation), to disclose vaccination status, to provide evidence of vaccination status, etc.

Expected salary:

Location: North Quincy, MA

Job date: Fri, 10 Jun 2022 05:40:48 GMT

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