Job title: Communication Syst Operator
Company: Franciscan Health
Job description: WHAT WE NEED
Reliable, helpful people. This position is a “on-call” position.
WHO WE ARE LOOKING FOR
Even in today’s online world, the phone is still one of the main ways people get in touch with doctors, staff, patients and visitors in our hospitals. When people call we want to make sure they hear a friendly, helpful voice. If you love talking to people and helping them, you need to keep reading.
Are you good at answering, distributing and relaying calls? Are you helpful and friendly over the phone? Do you enjoy finding the right answer and seeing things through? This could be the perfect job for you.
WHAT YOU WILL DO
Page physicians and staff.
Maintain appropriate documentations of all telecommunications processes.
Provide general hospital and patient information, answering calls in a friendly and courteous manner.
Put proper emergency plans into action.
Attend related meetings and maintain mandated hospital training assignments.
Assist in generating and understanding reports with other departments as needed.
Answer and dispatch security calls.
WHAT IT TAKES TO SUCCEED
Identify personal learning needs. Seek opportunity for continued learning.
Adapt to an ever-changing healthcare environment.
Suggest goals and objectives of the Communications Department and ways to improve the department and the hospital (KAIZEN ideas).
Utilize good communication skills.
Utilize time productively.
Demonstrate flexibility in staffing and adaptability to changes in patient care practice.
Exercise safe judgement in decision making.
Demonstrate tact and understanding when dealing with others. Respond in a positive manner to constructive criticism.
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.
Location: Olympia Fields, IL
Job date: Sun, 10 Jul 2022 05:18:03 GMT
Apply for the job now!