Job Vacancy Education & Collection Specialist Collier County

Job title: Education & Collection Specialist

Company: Collier County

Job description: Purpose of Classification

The purpose of this classification is to perform technical, detailed and specialized work functions associated with investigating, inspecting, researching, and enforcing compliance related to ordinances, law, codes, restrictions, and contracts, providing professional, effective, and efficient public service assistance to the general public.

Essential Functions

Support the Public Utilities Department’s initiatives by educating the public on proper waste and recycling disposal ordinances in Collier County and identifying ordinance related risks and resolving through education, violation, or fine.

Oversees contracts for operational services; inspects residential and commercial garbage collection routes to ensure proper service and corresponds with the public on a daily basis.

Serves as a liaison for the Division, for issues related to any ordinance or contract related

Responds to questions, complaints and requests for information/assistance from the general public, civic groups, business/property owners, court personnel, contractors, various agencies, employees, officials, attorneys, inspectors, supervisors, or other individuals

Responsible for providing customer service-based education to homeowners, businesses, and contractors while applying the various aspects of contract compliance

Assists with coordination of events and participates and attends meetings and seminars, serves on committees, and makes presentations as needed; participates in workshops and County exhibits; prepares displays for presentations and displays.; and participates in event.

Coordinates activities relating to public utilities division.

Develops proactive plans to address community issues and educate the public.

Establishes and maintains positive public relations; attends community meetings; events and informs and educates the public. Meets with and discusses problem areas with property owners, contractors, developers, and the public; recommends solutions to problems.

Provides information and technical assistance concerning regulations, waste management, natural resources, pollution control/prevention, site development plans, regulatory violations, or other issues.

Compiles and provides to the public guidelines on hazardous waste management, applicable federal, state and local regulations, and requirements to meet compliance.

Conducts research of division files, legal/property records, database records, electronic data sources, Internet sites, hardcopy materials, or other sources as needed.

Performs specialized quasi-legal work functions associated with organizing and facilitating the Code Enforcement Board and Special Magistrate proceedings.

Interprets, administers, and enforces the provisions of County and state laws, ordinances, and regulations

Performs inspections of self-hauling vehicles; notifies self-hauling transporters of violations; prepares certified warning letters for non-compliance; reviews self-hauler transportation certificate and required documents and notifies certificate-holders of expiration.

Performs pro-active patrols, as necessary, to mitigate or achieve compliance.

May investigate damages done to or by county vehicles while performing county services.

Assists with the development, drafting and revisions to County ordinances, policies, amendments, procedures, etc. based on observations in the field.

Enters signs, property, and violation photographs and other information into a computer database; retrieves, reviews or organizes case information using computer database; verifies accuracy of data; makes corrections as appropriate.

Documents all activity conducted in assigned position; reviews status of cases and follows up as necessary. Prepares inspection reports, non-compliance reports, violation notices, and other records; submits required reports to regulatory agencies or other individuals

Performs specialized tasks as assigned relating to management and enforcement of garbage collection contract ensuring haulers, containers, and services comply with all county codes and ordinances.

Maintains a comprehensive, current knowledge of applicable laws/regulations.

Interprets, applies, and enforces the provisions of environmental regulations and other applicable federal, state, and local codes, laws, rules, regulations, specifications, standards, policies and procedures; researches codes/regulations issues as needed; initiates any actions necessary to correct deviations or violations.

Maintains current field and code manuals, policy and procedures, employee handbooks, various maps, addresses, and related material for reference and/or review. Stays current with changing inspection techniques, policies, procedures, codes, and laws.

Compiles and/or monitors various administrative and/or statistical data; makes applicable calculations; analyzes data and identifies trends; summarizes data and prepares reports, charts, or presentations.

Prepares, reviews, completes, and/or receives various forms, reports, correspondence, budgets, requests for proposals, invoices, bids, publications, marketing/public relations plans, brochures, newsletters, news articles, flyers, executive summaries, resolutions, survey, flow charts, graphs, diagrams, or other documents and processes, files, forwards, or retains as appropriate.

In the event of a natural disaster or state of emergency, employees in this classification may be called to work during days or hours other than those for which they are regularly scheduled.

Ensures compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures; ensures adherence to established safety procedures; monitors work environment.

Communicates and corresponds effectively with supervisor, employees, volunteers, other divisions, vendors, consultants, schools, businesses, civic groups, the public, the media, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.

Operates a personal computer, motor vehicle, audio/visual equipment, digital camera, general office and field equipment, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, desktop publishing, graphics, presentation, e mail, Internet, or other computer programs, and field equipment as assigned.

Performs general technical tasks, which may include wide-spectrum communications through telephone calls, sending/receiving faxes, sharing and filing documentation and processing incoming/outgoing information.

Provides assistance to other employees or divisions as needed.

Performs other related duties as required.

Minimum Qualifications

High School Diploma or GED required, Bachelor’s Degree preferred; supplemented by one (1) to two (2) years of experience of experience in code/ordinance compliance inspections in the area of building construction, zoning, or property maintenance; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must obtain and maintain state certification as a Code Enforcement Investigator by successful completion of Level I FACE Certification within 18 months of hire

Must possess and maintain a valid Florida Driver’s License with any applicable endorsements and maintain eligibility requirements and endorsement(s) to drive a County vehicle as provided in CMA 5805. Fingerprinting required

Expected salary: $41704 per year

Location: Naples, FL

Job date: Fri, 08 Jul 2022 23:27:48 GMT

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