Job Vacancy Education Facilitator RN Telecommute UnitedHealth Group

Job title: Education Facilitator RN Telecommute

Company: UnitedHealth Group

Job description: Landmark Health, part of the Optum and UnitedHealth Group family of businesses, was created to transform how healthcare is delivered to the most medically vulnerable members in our community. Our medical group provides home-based medical care to chronically ill patients, many of whom are ill-equipped to navigate our overwhelming healthcare system.

Landmark Health was created to transform how healthcare is delivered to the most medically vulnerable members in our community. Our medical group provides home-based medical care to chronically ill patients, many of whom are ill-equipped to navigate our overwhelming healthcare system.

Because many of our patients are frail and elderly, we deliver care primarily in the comfort of their home. Our Program is also offered to eligible patients at no incremental financial cost to them. We are not a fee-for-service practice; we benefit economically only if we deliver high-quality patient outcomes and satisfaction. As a result, our clinical teams can spend quality-time caring for a smaller number of patients, giving all patients the space, respect, compassion and care they deserve.

At Landmark, our interdisciplinary teams collaboratively manage our complex patient panels. These teams are led by Physicians, Nurse Practitioners, and Physician Assistants, with supporting care provided by RN Nurse Care Managers, Social Workers, Pharmacists, Behavioral Health, and other employed team members.

Join Landmark to be part of a growing company full of purpose-driven, action-oriented, and compassionate team members working to dramatically transform healthcare for our communities.


Provides standardized training programs for clinical staff to enhance quality of care provided. Training ensures adherence to company policies and procedures and compliance with all state and federal regulations and guidelines. Collaborates with the core care team, the Talent Management team, and local leadership to assess quality and implement clinical training programs to facilitate standardized delivery of services and provide optimal outcomes for member patients.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Assess Landmark’s clinical educational needs in partnership with Clinical Excellence Team, Operations Management and Clinical Leadership
  • Collaborate with various departments and subject matter experts to develop standardized materials for training purposes
  • Implement and/or deliver training and mentoring for new staff and new system implementations
  • Create, design, and effectively facilitate various training
  • Provide needed training programs and classes to improve and maintain staff level of clinical excellence to distinguish Landmark from competitors, including but not limited to:
  • Landmark Academy teachings with expertise to scope and licensure
  • Localized training delivery in specific markets for new hires
  • Reinforcement/specialized training as needed for assigned market employees
  • Be on-site coordinator for Landmark Academies as needed
  • Provide clinical staff with opportunities for training including in-house developed or outside clinical in-services, and staff coaching
  • Support and provide back-up for other Clinical Trainers as needed
  • Maintain compliance with clinical training programs in conjunction with program requirements, and Federal and State regulations
  • Evaluate the clinical staff skill level and competency and make recommendations to supervisors on where educational needs must be met
  • Provide clear and timely verbal and written feedback of issues to team members and management
  • Reeducate employees when deficiencies in performance are identified
  • Provide input to management on annual evaluations
  • Maintain cooperative and effective workplace relationships and adhere to company Code of Conduct
  • Acts as an information and problem-solving resource for clinical staff members
  • Comply with required workplace safety standards
  • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
  • Support team for academy and various off-site events or Academy related training as needed. Participates in team retreats (note, this will require~ 25% travel), at times slightly more travel can be expected
  • Educate on best practices for their discipline (SW/RN) to include best clinical practice and guidelines
  • Responsible for designing learning programs that target NCMs, BH teams, and support staff


  • Reports directly to the Orientation Manager, Clinical Excellence & Operation

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s Degree in related field or equivalent education and experience preferred
  • RN license required (BSN preferred) or Licensed Social Worker
  • 5+ years of direct patient care health care experience with two or more years in healthcare training
  • Experience with developing Learning Management System training modules
  • Knowledge of adult educational/learning theory and practice
  • Knowledge of applicable state, and federal regulations
  • Ability to demonstrate clinical care delivery
  • Ability to design and deliver clinical education and training modules
  • Computer skills and experienced user of Microsoft Office software

Preferred Qualifications:

  • Demonstrates ability to communicate, problem solve, and work effectively with people
  • Excellent organizational skill with the ability to manage multiple priorities
  • Excellent verbal and written communication skills
  • Work independently and handle multiple projects simultaneously
  • Ability to take initiative and see tasks to completion
  • Skilled at establishing and maintaining positive and effective work relationships with coworkers, clients, members, providers and customers
  • Belief in Landmark’s Mission, Vision and Values, and ability to convey and foster unification around them
  • Participate fully as a team player with a positive attitude

Physical Demands

Below are the physical requirements which are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regular requirement to sit; use hands to touch, handle or feel.
  • Regular requirement to talk and listen.
  • Occasional requirement to stand; walk and reach with hands and arms
  • Occasional requirement to lift and/or move up to 10 pounds.
  • Vision abilities include close vision, peripheral vision, depth perception and ability to adjust focus.
  • Ability to travel by plane or car

Work Environment

Below is a description of the work environment that the employee will encounter while performing the essential functions of the job.

  • Noise level is usually moderate

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The hourly range for Colorado residents is $26.15 to $46.63. The hourly range for Connecticut / Nevada residents is $28.85 to $51.30. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Expected salary: $26.15 – 46.63 per hour

Location: Huntington Beach, CA

Job date: Sat, 09 Jul 2022 22:52:52 GMT

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