Job Vacancy Hotel Front Desk Receptionist Best Western

Job title: Hotel Front Desk Receptionist

Company: Best Western

Job description: We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!


Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests

Bookkeeping: keep accurate records of all hotel guest account information

Communicate with housekeeping to make sure guest rooms are ready

Handle customer complaints as necessary

Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information


Working knowledge of Microsoft Office and reservation management systems

1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

Displays impeccable interpersonal, time management, organizational skills, and customer service skills

Well-versed in taking telephone calls and handling stressful situations

Must have graduated high school, received a GED or equivalent

About Company:

This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Expected salary:

Location: Fairbanks, AK

Job date: Fri, 08 Jul 2022 22:02:30 GMT

Apply for the job now!

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