Job Vacancy Hotel Front Desk Supervisor Holiday Inn Express Hotel & Suites Richwood

Job title: Hotel Front Desk Supervisor

Company: Holiday Inn Express Hotel & Suites Richwood

Job description: We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today!

Responsibilities:

Generate occupancy reports and compile financial information for the general manager

Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints

Lead operations at the front desk and make sure guests have an exceptional stay

Hold responsibility for the front desk budget and order any necessary office supplies

Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies

Qualifications:

Applicants must have a high school diploma or GED

Showcase exceptional multitasking, communication, and management skills

Prior hospitality experience of 1 year is required for this position

At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field

Experience with MS office and bookkeeping skills desired

About Company:

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Expected salary:

Location: Walton, KY

Job date: Sat, 25 Jun 2022 22:05:17 GMT

Apply for the job now!

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