Job Vacancy Information Technology Technician I, II, III – Valley Native Primary Care Southcentral Foundation


Job title: Information Technology Technician I, II, III – Valley Native Primary Care

Company: Southcentral Foundation

Job description: Description :

The Southcentral Foundation (SCF) Information Technology Technician is responsible for providing high-quality friendly customer service to all users contacting centralized Service Desk; documenting all user contacts according to specified guidelines; following procedures to manage Incident and Service Request ticket life cycles; providing telephony, application and hardware support to users; providing telephone-based and remote-control support to users.

This position has three (3) levels designed to provide progressively more responsible and independent work experiences. Progression between job levels is based on the demonstrated ability to successfully handle more progressively responsible assignments.

Minimum Qualifications: * High School diploma; OR GED.

  • Two (2) years of Administrative Support experience; OR demonstrated competency as an Administrative Support III at SCF; OR technical IT knowledge of software and hardware gained through work or personal experience.

Additional Qualifications for Information Technology Technician II: Meets all requirements of Information Technology Technician I in addition to the following: * One (1) year of IT experience; OR demonstrated proficiency as an IT Technician I at SCF.

  • Microsoft Technology Associate (MTA): Windows Operating System Fundamentals: Exam 98-349/Course 40349; OR Microsoft Certified Solutions Associate (MCSA): Windows 7 Certified; OR Windows 8 Certified; OR Windows 10 Certified.

Additional Qualifications for Information Technology Technician III: Meets all requirements of Information Technology Technician II in addition to the following: * Associate degree in an Information Technology (IT) or related field; OR a combination of education and experience; OR Two (2) years full-time IT experience in a role with duties similar to the IT Technician II position.

  • Microsoft 365 Certified: Modern Desktop Administrator Associate – Exam MD-100 and Exam MD-101; OR Microsoft Certified Solutions Associate (MCSA): Windows 7 Certified, OR Windows 8 Certified, OR Windows 10 Certified.

Employee Health Requirements:

Compliance with our Employee Health procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, and T-dap (Tetanus – Diphtheria – Pertussis) and COVID-19.

Education : High School

Licences & certifications MCSA Windows 10

MCSA Windows 7 or 8

Expected salary:

Location: Wasilla, AK

Job date: Wed, 04 May 2022 22:30:16 GMT

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