Job Vacancy Law Operations Team Leader The Hartford

Job title: Law Operations Team Leader

Company: The Hartford

Job description: You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you’ve landed in the right place.

The Law Office Team Leader plays a pivotal management role in our Claim Staff Legal organization. This individual shall oversee an 8 person team of legal professionals which includes Legal Assistants and Clerical support staff. ​ Together, our team supports a diverse group of talented in-house Tort and Workers’ Compensation Staff Attorneys in Connecticut. We strive to deliver excellent customer service to our clients and internal customers. The key responsibilities of this role are as follows:

Train, coach and develop staff to enable optimal job performance and the achievement of individual and professional goals

Ensure and monitor appropriate levels of productivity of the team

Provide direction, guidance and training to new staff members

Evaluate, acknowledge and manage performance of support staff

Demonstrate strong written and verbal communication skills, lead meetings and engage the team

Ensure organizational and jurisdictional compliance with all required deadlines, accuracy in the data input and quality of performance.

Create and support an environment that supports diversity, equity and inclusion, teamwork, ethics and our work environment values

Improve on processes for greater efficiency and better work product

Demonstrate ability to be adaptable in a changing environment with shifting priorities

Deliver ad hoc training on our litigation management program, and serve as a subject matter expert to assist the team

Provide team support with requests for assistance with vendors

Effectively allocate staff resources thru staff alignment in support of optimal legal support needs

Track statistics and prepare monthly reports

Manage departmental expenses

Support onsite office needs with visits to our Hartford office

Assist with recruitment and hiring of new support staff, as needed

Support company initiatives including diversity and inclusion


Minimum of 5 years of experience in a law firm or legal department

Previous management experience is preferred, which may include direct team oversight, project work and/or training/mentoring experience

Working knowledge of Connecticut Tort and Workers’ Compensation laws and systems

Detail oriented with strong organization, prioritization and analytical skills

College degree or equivalent work experience

Team-player with positive outlook and collaborative work style

Demonstrated ability to communicate complex information in a mentoring/training situation

Demonstrated thought leadership with the ability to influence positive outcomes

Strong computer proficiency with MS Office


This position is a remote work position however, the selected candidate will travel into the office for occasional office needs in our Hartford, Connecticut office.

*NOTE* For full-time, occasional, part-time or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wifi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit from your personal computer.


The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:


Our company’s success is due to our employees’ dedication and passion for their work. They are our greatest asset. That’s why we are committed to offering employees and their families a comprehensive benefits package and award-winning well-being programs. By helping our employees achieve their full potential, we unlock our own. Visit for details.

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Team Leader Operations – LM08DE


Expected salary:

Location: Hartford, CT

Job date: Fri, 17 Jun 2022 06:59:02 GMT

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