Job Vacancy Manager of Law Technological Services, School of Law University of Montana

Job title: Manager of Law Technological Services, School of Law

Company: University of Montana

Job description: The School of Law invites applications for a Manager of Law Technological Services to join their team on campus. Reporting to the School of Law Dean, and a dotted line to the Director of Academic IT Support, this position is responsible for the overall direction and management of the School of Law, Office of Technological Services.

The mission of the Office of Technological Services (OTS) is to support the educational technology needs of the law school and its faculty, staff, and students. As part of this mission, the OTS maintains law school computers, ensures that classroom technology is up to date and functioning effectively, works with University IT to maintain law school technology, and manages audio-visual needs for law school classes and events.

Specific Expectations:

  • Discover and present innovative solutions to meet current and future technological needs of the law school in a way that inspires confidence in faculty and staff
  • Work closely with the Dean and the Director of Fiscal Operations to plan and manage the budget for the law school’s technological needs
  • Responsible for the recruitment, hiring and training of student technicians
  • Responsible for managing day to day operation of OTS services including supervision of student employees. Maintain classroom technology, as well as researching, planning for and implementing classroom technology upgrades in order to support the classroom technology needs of all members of the law school community.
  • Provide support for and training in the use of specific classroom technologies such as Extron classroom hardware and programming, Smartboards, video conferencing, and all other distance learning technologies
  • Proficient in professional level audio and video production and must remain knowledgeable concerning all current developments affecting law school classroom technology and IT developments generally
  • Provide advanced technical support for computer hardware, software, peripheral devices, and desktop systems by troubleshooting, interpreting, analyzing and resolving complex, multi­dimensional problems
  • Provide support for student staff to aid them in fulfilling their roles and job duties
  • Complete IT projects for the law school by performing as a project leader and manager, technician, and team member with role depending on task. Utilize campus resources to solve problems and answer questions and refer problems to appropriate contacts.
  • Facilitate the administration of exams to students with specialized software, including set-up, software/hardware support and management of the confidential results

Primary Duties include:

  • Providing support for law school faculty, staff, and students with respect to software and University-related IT systems such as email, Moodle, and CyberBear
  • Providing oversight of technology purchasing for the School of Law
  • Responsible for oversight of payroll processing for student employees
  • Managing marketing, recruitment and hiring process for student technicians and Coordinators
  • Working with University IT to ensure that computer networks are functioning and to maintain, secure, and backup computer files for faculty and staff
  • Establishing excellent rapport with numerous campus colleagues to improve technical insights, deliver proper end-user training, and provide effective departmental support through training and assistance of student staff
  • Providing classroom technology services to members of the law school community and ability to tailor such services to the needs of individual users
  • Periodically engaging the law school community in a strategic plan that ensures the Office of Technological Services is continually fulfilling its mission in support of the law school’s mission and strategic plan

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always”; partner with place; and proudly tell the UM story.

Position Details

  • Position is full-time, 1.0 FTE, MUS Contract and includes a comprehensive and competitive

including Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program. * Salary for this position is $60,000 – $65,000 per year commensurate with qualifications

Required Skills

  • The ability to develop, research, plan for, and implement uniform state of the art digital instructional environments and assess and implement emerging presentation technologies as they become available
  • The ability to provide software and hardware support and maintenance on any server, desk-top computer, laptop computer, printer, or any public workstation
  • The ability to find, provide specifications, and obtain bids for instructional software and other presentation technology support equipment
  • The ability to install and maintain specialized computer classroom technology equipment as required
  • The ability to provide courteous and effective training and advice to students, faculty, and staff, including individuals who are not technical experts in the use of classroom technology
  • The ability to hire, supervise and train classified and student staff on all instructional technology and equipment
  • The ability to produce and archive video and audio productions utilizing Adobe Premier Pro, Panopto, Camtasia and other state of the art audio and video production software
  • The ability to organize, prioritize, multitask, and meet rigorous deadlines in a time efficient environment
  • The ability to communicate professionally and effectively with faculty, students, staff, and visitors to the law school
  • The ability to work collegially with faculty, students, staff, and visitors to the law school.
  • Ability to use standard office and technical tools, such as:
  • Microsoft Office Suite
  • Network shares
  • Command line and console interaction
  • Remote Desktop Connection and Cisco Any Connect or other remote computing tools
  • Experience managing or supervising regular staff or student-employees
  • Demonstrated ability to self-organize and manage work time and multiple priorities
  • Demonstrated ability to adapt to changes in client needs as well as policies and procedures
  • Ability to understand clients’ requirements and goals and translate those into functional business solutions
  • Research skills to gather, analyze, and organize information to generate meaningful solutions to complex problems
  • Familiarity with support ticketing systems, such as TeamDynamix, Zendesk or Request Tracker
  • Familiarity with system management and provisioning systems, such as Active Directory, Puppet, Deploy Studio, Landesk, Absolute Manage, or Mosyle
  • Thorough understanding of state and federal regulations including HIPAA, FERPA, and other regulatory standards, such as PCI DSS

Minimum Required Education

  • Bachelor’s degree, preferably in Information Systems, or other related education and/or significant experience

Preferred Qualifications

  • Possess knowledge, skills, and abilities required to serve as upper-tier support when issues are escalated
  • Ability to Self-educate to improve knowledge of the technology, systems, procedures, and policies of the School of Law and UMIT in order to provide excellent support
  • Experience with Examplify and Remark Office OMR examination software
  • Experience with Moodle database management
  • Familiarity with task or project management tools, such as Basecamp, Trello, or Wrike
  • Experience with maintaining and programming Extron classroom technology hardware and software, or Extron certifications such as ECP, ECS, or ProDSP
  • Experience with maintaining and programming Lutron lighting systems and audio and video conferencing systems and sound structures
  • Interest in exploring new methods of delivering online video content and providing cross platform distance learning opportunities
  • Experience with supervision of IT staff
  • Experience providing technological services in an educational institution
  • Experience providing technological services to students with disabilities
  • Experience with audio-visual systems, including video capture and editing, video streaming and duplication, and sound systems
  • Experience preparing budgets and making purchasing decisions reflecting considerations of institutional goals and efficiency

About the Alexander Blewett III School of Law

The Alexander Blewett III School of Law at the University of Montana prepares students for the people- oriented practice of law by integrating theory and practice in a competency-based curriculum; serves as the academic legal center in Montana; and contributes to the development of national, state, and tribal law and legal institutions through teaching, scholarship, and service.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran’s Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

How to Apply

Priority Application Date: Sunday, July 10, 2022 by 11:59 PM (Mountain Time)

Complete applications received by the ‘Priority Application Date’ will be guaranteed consideration. The position will remain open until filled. Candidates are required to submit the following materials online.

A complete application Includes: * Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable

  • Detailed Resume – listing education and describing work experience
  • Professional References – names and contact information for three (3) professional references

Expected salary: $60000 – 65000 per year

Location: Missoula, MT

Job date: Thu, 23 Jun 2022 03:37:09 GMT

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