Job title: Telecommunications Operator
Job description: POSITION SUMMARY:
Provides switchboard services to the Health System and Physician’s Answering Service providing efficient and reliable service, routine information, and directing callers to appropriate areas. Participates in continuous quality improvement activities and educational experiences in support of departmental philosophy and objectives, as well as, Health System initiatives.
Previous switchboard experience in a clinic setting preferred.
Comfortable typing on computer keyboard
Able to operate phone communication systems
Understands and follows oral and written instructions in English
Pleasant telephone voice and ability to speak clearly and concisely
Maintain effective working relationships with others
Excellent customer service skills
Location: Rockford, IL
Job date: Sat, 25 Jun 2022 05:03:15 GMT
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