Job Vacancy Volunteer Coordinator (Housing, Education, Health) Foundation Communities

Job title: Volunteer Coordinator (Housing, Education, Health)

Company: Foundation Communities

Job description: Company Overview

Foundation Communities (FC) is a local, homegrown nonprofit. Founded in 1990, we provide affordable, attractive homes and free on-site support services for thousands of families, veterans, seniors, and individuals with disabilities. We offer an innovative, proven model that empowers our residents and neighbors to achieve educational success, financial stability, and healthier lifestyles. We own and operate 26 communities all over Austin and in North Texas.

Position Summary: Foundation Communities is seeking a Volunteer Coordinator who will work with the Volunteer Engagement Manager to connect community members with best-in-class volunteer opportunities serving affordable housing communities. Ideal candidates will possess strong customer service skills, be well organized, and be able to collaborate with internal and external stakeholders.

Essential Job Functions:

Recruitment and Retention

  • Recruit a diverse pool of community members to volunteer with Foundation Communities’ Housing, Education, and Health program areas.
  • Craft compelling and timely messages to inspire and motivate prospective and active volunteers to invest their time and stay informed about programs.
  • Implement and assist with volunteer recognition programs and practices including communications, events, and relationship management.
  • Work to create spaces where people want to be. Where staff, clients, and volunteers are encouraged to come as they are and are accepted, included, and respected.

Operations and Management

  • Coordinate multiple volunteer programs and assist in administration of in-kind giving programs, including providing volunteer support and collaborating with program staff.
  • Manage a high volume of email and phone communication with a commitment to excellent customer service.
  • Create and maintain robust volunteer records, data, and reporting using multiple systems.
  • Support the development and implementation of evaluation processes for volunteers and key staff through surveys, interviews, data collection, and review.

Training

  • Ensure volunteers have the training, resources and support needed to be successful in their role.
  • Work with program staff and volunteers to develop and present volunteer trainings.
  • Support volunteers through the online training and onboarding process.

Skills and Qualifications:

  • Ability to coordinate multiple projects and tasks with competing deadlines without sacrificing quality.
  • Adapts easily to new technologies. Uses technology to increase productivity. Proficient with Microsoft Office suite and working with a variety of databases.
  • Ability to build authentic relationships with people from diverse backgrounds.
  • Ability to work independently and to ask for help when needed.
  • Commitment to Diversity, Equity and Inclusion principles.

To apply please submit a cover letter and resume.

Salary and Benefits: This is a full-time position working a 40-hour workweek, $23/hour. Position requires occasional nights and weekend. Foundation Communities provides a benefits package including:

  • Paid Time Off: Earn 2 weeks of vacation in your first 2 years, then 3 weeks after your 5th year, etc.; Personal Time; Bereavement; Paid Parental Leave
  • Holiday Pay: 12 paid holidays plus your birthday.
  • Health, Dental, Life, Short Term Disability, Long Term Disability, Wellness Program for reduced Health Insurance Premiums
  • Employee Assistance Program (EAP): This benefit provides you and household members with confidential 24/7 phone support and referral for personal issues, including mental health, stress, legal and family problems. You may also meet with a counselor 3X per year for each presenting issue.
  • Retirement Plan: After 12 months of employment and 1000 hours of service (& age 21), you become eligible for our 401(k)-retirement plan. Features a 2% match if you contribute and a 3% safe harbor contribution for all eligible participants. This is like getting a 5% raise!
  • Holiday Bonus provided annually based on years of service
  • Housing: After 6 months of employment, if you work a minimum of 20 hours per week, you may be eligible to reside at a Foundation Communities property and receive a 20% discount off the unit’s market rate at move-in.
  • Paid trainings for career development
  • Employee Assistance Program (EAP): This benefit provides you and household members with confidential 24/7 phone support and referral for personal issues, including mental health, stress, legal and family problems. You may also meet with a counselor 3X per year for each presenting issue.
  • Service Awards: After 12 months of employment, you will receive a gift to recognize your service. Additional awards are available as your tenure increases.
  • Housing: After 6 months of employment, if you work a minimum of 20 hours per week, you may be eligible to reside at a Foundation Communities property and receive a 20% discount off the unit’s market rate at move-in.
  • Pay Increases: Opportunities for performance-based and cost-of-living pay increases
  • Casual work environment

Working Conditions:

General office environment. Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Physical Requirements:

General office-based demands including remaining in the seated position with occasional standing and walking. Computer input, phone calls. Occasionally: lift 10-20 lbs.

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her/their supervisor.

Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity. As an organization committed to diversity, equity, and inclusion we seek applicants from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

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Expected salary: $23 per hour

Location: Austin, TX

Job date: Sat, 09 Jul 2022 00:53:45 GMT

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