Job title: Wholesale Payments Product Delivery, Product Associate
Company: JPMorgan Chase
Job description: Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
This associate will assist the Business to Business team (B2B) in its core responsibilities, which include launching a new product in partnership with a leading FinTech, providing strategic input into our Commercial Card strategy, and assist in rolling out Virtual Card capabilities and integrations. Product launches will span from solution ideation and product build, to developing a pilot and completing commercialization. In this role, the associate will map client journeys, develop and review processes, plan the feature roadmap and integrations across multiple products to design a best-in-class client experience. In addition, the associate will help to bring new solutions to market including commercialization, such as training Sales to understand and sell the product and working with Marketing to develop client-facing demos and collateral. This role will serve as a stakeholder in card programs, representing the needs of the Commercial Bank’s clients. This role will be highly visible, interacting with leadership across the firm, and will all be done in lockstep with our Wholesale Payments colleagues, as well as other relevant cross-line of business functions such as product and industry specialists, marketing, finance and Commercial Banking client-facing teams.
Responsibilities include:
- Working with partners to establish, launch, and refine products; partners may include FinTechs, other lines of business, Commercial Banking teams, etc.
- Refining and re-engineering end-to-end solution processes for delivery, and implementing change with cross-functional teams and stakeholders
- Facilitating execution of internal collateral, marketing material, and communications to support cross-functional teams in product delivery
- Assisting in product strategy initiatives to support requirements across industries and client segments
- Representing CB client interests as a product liaison to develop future-state product roadmaps
- Understanding trends across the CB client base to identify areas of opportunity and vulnerability
- Coordinating and prioritizing product input on CB investment process via input from Clients, Product Solutions Specialists, TMOs, and Bankers
- Developing and managing ongoing governance, product or pilot success criteria, and business review reporting packs for senior leader consumption
- Collaborating with Risk, Legal, Compliance, Marketing, KYC, and Finance as needed while supporting all compliance and risk initiatives
Qualifications:
- BA/BS business degree or a related discipline
- Minimum 3-5 years tech, startup, product management, or consulting experience, with a focus on growth strategy, operational, or product efforts
- Strategic thinker that combines structured approach, strong analytical skills, and creative problem solving
- Entrepreneurial and a self-starter
- Strong project management skills; well-organized, ability to manage multiple projects
- Strong written + verbal communication, leadership, and diplomacy skills to work cross-organizationally to influence others and drive change
- Thrives in a dynamic and fast-paced environment
- Sales enablement experience a plus, to bring new product capabilities to market and support sales education / training
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
Expected salary:
Location: Plano, TX
Job date: Sun, 10 Jul 2022 22:58:21 GMT
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